PAIA Manual
PNA Stationers (Pty) Limited is committed to transparency and access to information in accordance with the Promotion of Access to Information Act, No. 2 of 2000.
Download Official PDF1. Introduction
This manual has been prepared in accordance with Section 51 of the Promotion of Access to Information Act, No. 2 of 2000.
The Act gives effect to the constitutional right of access to information held by the State and information held by another person where that information is required for the exercise or protection of any right.
2. Company Information
3. How to Request Information
A request for access to information must be made using the prescribed request form and submitted to the Information Officer.
Provide all required details in full and legibly.
Send the completed request to the Information Officer.
A request fee may be payable before processing.
The request will be considered in line with PAIA requirements.
You will be notified whether the request is approved or denied.
4. Records Held by PNA
Administrative Records
- Documents of incorporation
- Memorandum of incorporation
- Minutes of board or directors meetings
- Share registers and statutory registers
Human Resources Records
- Personnel records
- Employment conditions and contracts
- Training records
- Internal correspondence
Client-Related Records
- Franchise agreements
- Operational records
- Databases and IT records
- Marketing and product records
Financial Records
- Annual financial statements
- Audit records
- Tax returns
- Banking and accounting records
Third-Party Records
- Supplier agreements
- Rental agreements
- Service level agreements
- Correspondence and contractual records
5. Other Applicable Legislation
| Reference | Act |
|---|---|
| No. 61 of 1973 | Companies Act |
| No. 98 of 1978 | Copyright Act |
| No. 55 of 1998 | Employment Equity Act |
| No. 95 of 1967 | Income Tax Act |
| No. 66 of 1995 | Labour Relations Act |
| No. 75 of 1997 | Basic Conditions of Employment Act |
| No. 2 of 2000 | Promotion of Access to Information Act |
| No. 30 of 1996 | Unemployment Insurance Act |
| No. 68 of 2008 | Consumer Protection Act |
6. Grounds for Refusal
Access to records may be refused in circumstances allowed by the Act, including:
- Protection of personal privacy
- Protection of commercial information
- Protection of third-party confidential information
- Records already publicly available
- Public interest considerations
- Other lawful grounds of refusal under PAIA
7. Automatically Available Records
The manual states that certain records may be available without submitting a formal PAIA request.
- Disclosure documents
- Client-related documents available via the PNA website
8. Request Form
The PAIA request form requires the requester to provide:
- Full name and surname
- Identity number
- Telephone number and email address
- Physical and postal address
- Details of the requested information
- The format in which the information is required
- The right to be exercised or protected
- Preferred notification method
The official form is included in the downloadable PAIA manual.
Submit an Information Request
To request access to information, complete the request form contained in the PAIA manual and submit it to PNA’s Information Officer.
Contact PNA