OUR VISION
South Africa’s favourite art & craft material, stationery and educational book dealer.
OUR MISSION
Efficient and effective sourcing and marketing of an extensive and market-appropriate range of art & craft materials, stationery and educational books at competitive prices.
In order to achieve this, we commit ourselves to:
• Outstanding customer service
• The promotion of family values
• The cultivation of satisfied, willing and able employees
• Integrity in all dealings
HOW IT ALL BEGAN
The PNA franchise brand was established in 1992. Since then PNA received a FASA award as well as several shop-sa awards over the years. PNA has stores country-wide and is well known for its family and Christian values.
WHAT MAKES PNA SO WELL POSITIONED FOR GROWTH?
• All stores are owner managed
• Owners have their businesses' interest firmly at heart
• The stores offer personalised customer service
• Decision making is quick and effective
• There is a clearly defined market in which PNA can grow
ACHIEVEMENTS OF PNA
• PNA stores achieved a turnover growth ( year on year for 2007/2008) of 25%
• Stores as old as 11 years have achieved 87% growth
• PNA has become a highly recognized brand
• Winner of shop-sa awards
Ultimately PNA is aimed at growing continuously. This will be achieved through partnership with:
• Current and new franchisees
• Customers
• Suppliers
• Bankers
• Marketing agents and
• Landlords
HEAD OFFICE CONTACT DETAILS
Franchisor Office: |
Tel |
(011) 672 4391 |
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Fax |
(011) 672 3059 |
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Physical Adress: |
526 Ontdekkers road |
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Florida Hills |
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1716 |
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Postal address: |
P O Box 122 |
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Florida Hills |
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1716 |
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Management Team: |
Group General Manager |
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National Operations Manager |
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| National
Franchise Manager
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| Product Team: |
Books Specialist |
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Art & Crafts Specialist |
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Stationery Specialist |
- (Vacant) |
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